It is hard to overstate the importance of customer centricity. I know it from the earliest stages of a software company’s lifecycle. But Professor Deshpande offers powerful concepts, along with

Cruz511, a service of the Santa Cruz County Regional Transportation Commission, offers the most comprehensive calculation of the total cost of owning a car, which includes all the direct costs

The more we understand total cost of ownership, the easier it is to appreciate how expensive it is to own a car. So here’s the concept and note the points

A wonderful conversation took place in 2014 between Bill Gates and then Cornell President David Skorton, in Bailey Hall. They mostly discussed the future of higher education. But before this,

Thanks to some great advice Wook Lee gave to a creative media entrepreneur on Clubhouse today, and to Marco Faccini’s follow-up tweet, I was able to brush up on the

In this article, Bill Gurley of Benchmark provides an excellent way to “benchmark” your marketplace idea. This is a great read and will help you evaluate how well your idea

The product/market fit (PMF) concept described here was developed and named by Andy Rachleff (who is currently the CEO and co-founder of Wealthfront, and is a co-founder of Benchmark Capital).

Years ago, and with the help of my board, I created this ownership matrix to illustrate five types of value addition that founders bring to their startups. It proved to

I believe Andreessen Horowitz released their second marketplace 100 report in February of 2021. It covered 2020, a year that was disrupted by the pandemic and was sure to be